Geisinger Health

Geisinger Health

A Pennsylvania district court approved a **$5 million settlement** for a **2023 data breach** at **Geisinger Health**, involving a **former Nuance Communications employee** (Nuance is now owned by Microsoft). The breach exposed **over 1 million patients' sensitive data**, including **names, dates of birth, addresses, medical record numbers, race, gender, phone numbers, admit/discharge codes, and facility abbreviations**. The employee, terminated just **two days before the incident**, **accessed and potentially exfiltrated** the data, leading to **criminal charges** and an ongoing federal investigation. Notification to affected patients was delayed per **law enforcement’s request**. The breach underscored **insider threat risks in healthcare**, with the consolidated class-action lawsuit highlighting **reputational, financial, and legal repercussions**. The final approval hearing is set for **March 2026**, with claims submissions due shortly after.

Source: https://www.techtarget.com/healthtechsecurity/news/366634778/Geisinger-Health-Nuance-reach-5M-settlement-over-data-breach

Geisinger cybersecurity rating report: https://www.rankiteo.com/company/geisinger

"id": "GEI4702447112225",
"linkid": "geisinger",
"type": "Breach",
"date": "6/2023",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"
{'affected_entities': [{'customers_affected': '1,000,000+ individuals',
                        'industry': 'Healthcare',
                        'location': 'Pennsylvania, USA',
                        'name': 'Geisinger Health',
                        'type': 'Healthcare Provider'},
                       {'industry': 'AI/Speech Recognition',
                        'location': 'USA',
                        'name': 'Nuance Communications (acquired by Microsoft '
                                'in 2022)',
                        'type': 'Technology Vendor'}],
 'attack_vector': 'Insider Access (Former Employee)',
 'customer_advisories': ['Breach notifications sent to impacted individuals '
                         '(delayed)'],
 'data_breach': {'data_exfiltration': 'Potential (accessed and possibly '
                                      'obtained)',
                 'number_of_records_exposed': '1,000,000+',
                 'personally_identifiable_information': ['Names',
                                                         'Dates of Birth',
                                                         'Addresses',
                                                         'Phone Numbers',
                                                         'Medical Record '
                                                         'Numbers'],
                 'sensitivity_of_data': 'High (medical and personal '
                                        'identifiers)',
                 'type_of_data_compromised': ['Personally Identifiable '
                                              'Information (PII)',
                                              'Protected Health Information '
                                              '(PHI)']},
 'date_detected': '2023-11',
 'description': 'A former Nuance Communications employee accessed and '
                'potentially obtained sensitive patient information from '
                'Geisinger Health, impacting over 1 million individuals. The '
                'breach led to a $5 million class action settlement, with the '
                'employee facing criminal charges. The incident underscored '
                'the risks of insider threats in healthcare.',
 'impact': {'brand_reputation_impact': 'Negative (publicized breach, legal '
                                       'action)',
            'customer_complaints': 'Class action lawsuit filed',
            'data_compromised': ['Names',
                                 'Dates of Birth',
                                 'Addresses',
                                 'Medical Record Numbers',
                                 'Race',
                                 'Gender',
                                 'Phone Numbers',
                                 'Admit/Discharge Codes',
                                 'Facility Name Abbreviations'],
            'financial_loss': '$5 million (settlement)',
            'identity_theft_risk': 'High (PII exposed)',
            'legal_liabilities': '$5 million settlement, criminal charges '
                                 'against former employee'},
 'initial_access_broker': {'entry_point': 'Authorized internal access (former '
                                          'employee)',
                           'high_value_targets': ['Patient PHI/PII']},
 'investigation_status': 'Ongoing (final approval hearing scheduled for '
                         '2026-03-16)',
 'lessons_learned': 'Insider threats pose significant risks in healthcare; '
                    'timely termination and access revocation are critical. '
                    'Delayed breach notifications can complicate legal and '
                    'reputational responses.',
 'motivation': ['Financial Gain', 'Unauthorized Data Access'],
 'post_incident_analysis': {'corrective_actions': ['$5 million settlement for '
                                                   'affected individuals',
                                                   'Criminal prosecution of '
                                                   'responsible party'],
                            'root_causes': ['Insufficient controls to prevent '
                                            'unauthorized data access by '
                                            'terminated employees',
                                            'Delayed breach notification due '
                                            'to law enforcement request']},
 'recommendations': ['Enhance insider threat detection programs',
                     'Implement stricter access controls for sensitive data',
                     'Conduct regular audits of employee access to PHI/PII',
                     'Establish clear protocols for breach notifications '
                     'balancing legal and law enforcement requirements'],
 'references': [{'source': 'HealthITSecurity (Jill McKeon)'}],
 'regulatory_compliance': {'fines_imposed': '$5 million (settlement, not '
                                            'regulatory fine)',
                           'legal_actions': ['Class action lawsuit',
                                             'Criminal charges against former '
                                             'employee'],
                           'regulations_violated': ['HIPAA (likely)',
                                                    'State data breach laws']},
 'response': {'communication_strategy': ['Class action settlement '
                                         'notifications',
                                         'Public disclosure via legal '
                                         'proceedings'],
              'containment_measures': ['Termination of employee (pre-incident)',
                                       'Delayed notification per law '
                                       'enforcement'],
              'incident_response_plan_activated': 'Yes (delayed per law '
                                                  'enforcement request)',
              'law_enforcement_notified': 'Yes (federal investigation ongoing)',
              'recovery_measures': ['Patient notifications sent by Nuance on '
                                    'behalf of Geisinger']},
 'stakeholder_advisories': ['Class action settlement notices',
                            'Federal investigation updates'],
 'threat_actor': 'Former Nuance Employee',
 'title': 'Geisinger Health and Nuance Communications Data Breach (2023)',
 'type': 'Data Breach (Insider Threat)'}
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