In October 2023, First Choice Dental suffered a data breach exposing sensitive customer information, including names, dates of birth, Social Security numbers, passport numbers, driver’s license numbers, government IDs, credit/debit card details, financial account numbers, and health records. The breach led to a $1.23 million class-action settlement, offering affected individuals up to $6,000 for documented economic losses (e.g., fraud, identity theft, legal fees) or a $50 flat cash payment, alongside three years of credit monitoring and $1M identity theft insurance.The company denied wrongdoing but settled to avoid litigation costs. The breach impacted U.S. individuals notified by First Choice Dental, with claims requiring proof of unreimbursed expenses. The settlement fund covers attorney fees ($475K), class representative awards ($22K), security improvements ($225K), and claimant payouts, with proportional reductions if claims exceed the cap. Payments are expected post-approval (hearing: Jan 12, 2026), with a claim deadline of Jan 28, 2026.
Source: https://www.claimdepot.com/settlements/fcdg-data-settlement
TPRM report: https://www.rankiteo.com/company/first-choice-dental
"id": "fir3902139110225",
"linkid": "first-choice-dental",
"type": "Breach",
"date": "10/2023",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'customers_affected': 'Class members (individuals in '
'the U.S. whose private '
'information was implicated in '
'the breach)',
'industry': 'Healthcare',
'location': 'United States',
'name': 'First Choice Dental (FCDG Management LLC)',
'type': 'Dental Healthcare Provider'}],
'customer_advisories': ['Eligible individuals can claim up to $6,000 for '
'documented economic losses or $50 flat cash payment',
'Three years of CyEx Medical Shield credit monitoring '
'available',
'Claims can be filed online or by mail',
'Documentation required for economic loss claims'],
'data_breach': {'data_exfiltration': 'Likely (data implicated in breach)',
'personally_identifiable_information': ['Names',
'Dates of birth',
'Social Security '
'numbers',
'Passport numbers',
'Driver’s license '
'numbers',
'Government '
'identification '
'numbers'],
'sensitivity_of_data': 'High (includes SSNs, financial '
'account numbers, and health data)',
'type_of_data_compromised': ['Personally Identifiable '
'Information (PII)',
'Financial Data',
'Health Information']},
'date_detected': '2023-10',
'description': 'First Choice Dental (FCDG Management LLC) agreed to pay $1.23 '
'million to settle a class action lawsuit alleging failure to '
'adequately protect sensitive customer information, including '
'names, dates of birth, Social Security numbers, passport '
'numbers, driver’s license numbers, government identification '
'numbers, credit/debit card numbers, financial account '
'numbers, and health information. The breach was discovered in '
'October 2023. Affected individuals may claim up to $6,000 for '
'documented economic losses or a $50 flat cash payment, plus '
'three years of credit monitoring services.',
'impact': {'brand_reputation_impact': 'Potential reputational damage due to '
'breach and settlement',
'data_compromised': ['Names',
'Dates of birth',
'Social Security numbers',
'Passport numbers',
'Driver’s license numbers',
'Government identification numbers',
'Credit/debit card numbers',
'Financial account numbers',
'Health information'],
'financial_loss': '$1.23 million (settlement fund)',
'identity_theft_risk': 'High (PII and financial data exposed)',
'legal_liabilities': '$1.23 million settlement (including '
"attorneys' fees, administration costs, and "
'service awards)',
'payment_information_risk': 'High (credit/debit card numbers and '
'financial account numbers exposed)'},
'investigation_status': 'Settled (class action lawsuit)',
'post_incident_analysis': {'corrective_actions': ['$225,000 allocated for '
'information security '
'improvements',
'Settlement includes credit '
'monitoring for affected '
'individuals'],
'root_causes': 'Alleged failure to adequately '
'protect sensitive information '
'(denied by First Choice Dental)'},
'references': [{'source': 'First Choice Dental Data Security Incident '
'Settlement Website'},
{'source': 'RG/2 Claims Administration LLC'}],
'regulatory_compliance': {'legal_actions': ['Class action lawsuit settled for '
'$1.23 million']},
'response': {'communication_strategy': ['Notice sent to affected individuals',
'Official settlement website',
'Dedicated helpline (1-888-344-7952)',
'Email support '
'(FCDGDataSettlement@rg2claims.com)'],
'third_party_assistance': ['RG/2 Claims Administration LLC '
'(settlement administrator)']},
'stakeholder_advisories': ['Fairness hearing scheduled for January 12, 2026',
'Claim submission deadline: January 28, 2026',
'Opt-out deadline: December 29, 2025'],
'title': 'First Choice Dental $1.23 Million Data Breach Settlement',
'type': ['Data Breach', 'Class Action Settlement']}