Ferrari World and Viva Ticket: Ransomware Attack Hits Ticketing System Used by Major Museums and Theme Parks

Ransomware Attack Disrupts Viva Ticket, Impacting 3,500 Partners Including the Louvre

In early March, Viva Ticket a global ticketing and event management platform serving major museums, theme parks, and live events suffered a ransomware attack that affected approximately 3,500 partners, including high-profile venues like the Louvre, Disney World, and Ferrari World. While customer identification and billing data may have been exposed, the company reported no evidence of data theft, fraudulent activity, or compromise of bank details.

Viva Ticket, which facilitates ticketing for cultural institutions and large-scale events worldwide, took immediate steps to secure its systems following the breach. The incident highlights the cybersecurity risks faced by ticketing platforms and their downstream partners. No group has claimed responsibility for the attack as of the latest reports.

Source: https://skift.com/2026/03/26/ransomware-attack-hits-ticketing-system-used-by-major-museums-and-theme-parks/

Ferrari World™ Yas Island, Abu Dhabi cybersecurity rating report: https://www.rankiteo.com/company/ferrari-world-yas-island

Vivaticket cybersecurity rating report: https://www.rankiteo.com/company/vivaticket

"id": "FERVIV1774585616",
"linkid": "ferrari-world-yas-island, vivaticket",
"type": "Cyber Attack",
"date": "3/2026",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"

{'affected_entities': [{'customers_affected': '3,500 partners',
                        'industry': 'Technology/Entertainment',
                        'location': 'Global',
                        'name': 'Viva Ticket',
                        'type': 'Ticketing and event management platform'},
                       {'industry': 'Cultural/Arts',
                        'location': 'France',
                        'name': 'Louvre',
                        'type': 'Museum'},
                       {'industry': 'Entertainment',
                        'location': 'USA',
                        'name': 'Disney World',
                        'type': 'Theme park'},
                       {'industry': 'Entertainment',
                        'location': 'UAE',
                        'name': 'Ferrari World',
                        'type': 'Theme park'}],
 'data_breach': {'data_exfiltration': 'No evidence of data theft',
                 'personally_identifiable_information': 'Yes',
                 'sensitivity_of_data': 'High (PII)',
                 'type_of_data_compromised': 'Customer identification and '
                                             'billing data'},
 'date_detected': '2024-03-01',
 'description': 'Viva Ticket, a global ticketing and event management '
                'platform, suffered a ransomware attack affecting '
                'approximately 3,500 partners, including high-profile venues '
                'like the Louvre, Disney World, and Ferrari World. The attack '
                'exposed customer identification and billing data, though no '
                'evidence of data theft, fraudulent activity, or compromise of '
                'bank details was reported.',
 'impact': {'brand_reputation_impact': 'Potential reputational damage to Viva '
                                       'Ticket and affected partners',
            'data_compromised': 'Customer identification and billing data',
            'identity_theft_risk': 'Potential risk due to exposure of customer '
                                   'identification data',
            'operational_impact': 'Disruption to ticketing and event '
                                  'management services',
            'payment_information_risk': 'No evidence of compromise'},
 'investigation_status': 'Ongoing',
 'ransomware': {'data_encryption': 'Yes', 'data_exfiltration': 'No evidence'},
 'response': {'containment_measures': 'Immediate steps to secure systems',
              'incident_response_plan_activated': 'Yes'},
 'title': 'Ransomware Attack on Viva Ticket',
 'type': 'Ransomware'}