US Federal Emergency Management Agency (FEMA)

US Federal Emergency Management Agency (FEMA)

FEMA suffered a cyberattack in **June 2024** where threat actors exploited **CitrixBleed 2 (CVSS 9.3)** via stolen credentials to breach its **Citrix Netscaler ADC/Gateway**, bypassing MFA. Attackers exfiltrated data from **Region 6 servers** (covering Arkansas, Louisiana, New Mexico, Oklahoma, Texas), including sensitive government and citizen information. The breach remained undetected until **July**, despite prior CISA warnings about active exploitation. FEMA initially denied data loss but later evidence confirmed unauthorized uploads. The incident led to the **termination of the CISO, CIO, and 22 staff** for negligence, including falsified security audits. Remediation included forced password resets, MFA enforcement, and a complete IT overhaul. The attack exposed systemic failures in patch management and incident response, risking **national security data, emergency response capabilities, and public trust** in a critical federal agency.

Source: https://www.theregister.com/2025/10/06/infosec_in_brief/

TPRM report: https://www.rankiteo.com/company/fema

"id": "fem1533215100625",
"linkid": "fema",
"type": "Cyber Attack",
"date": "6/2024",
"severity": "100",
"impact": "5",
"explanation": "Attack threatening the organization's existence"
{'affected_entities': [{'industry': 'Emergency Management',
                        'location': 'United States (Region 6: Arkansas, '
                                    'Louisiana, New Mexico, Oklahoma, Texas)',
                        'name': 'Federal Emergency Management Agency (FEMA)',
                        'type': 'Government Agency'}],
 'attack_vector': ['Stolen Credentials',
                   'Exploitation of CitrixBleed Vulnerability (CVE-2023-4966)'],
 'data_breach': {'data_exfiltration': 'Yes (from FEMA Region 6 servers)',
                 'personally_identifiable_information': 'Potential '
                                                        '(unconfirmed)'},
 'date_detected': '2024-07',
 'date_publicly_disclosed': '2024-08-29',
 'description': 'The US Federal Emergency Management Agency (FEMA) terminated '
                'its CISO, CIO, and 22 other staff after an audit revealed '
                'serious security failures, including a breach in June 2024 '
                'where attackers exploited the CitrixBleed vulnerability '
                "(CVE-2023-4966) to access FEMA's Region 6 servers (covering "
                'Arkansas, Louisiana, New Mexico, Oklahoma, and Texas). The '
                'breach was discovered in July 2024, despite warnings about '
                'the vulnerability being issued as early as June. FEMA '
                'initially denied data loss, but evidence suggests otherwise. '
                "The incident led to a complete overhaul of FEMA's IT "
                'department, with new staff hired to address lax security '
                'practices. The attack involved stolen credentials to access a '
                'Citrix system, followed by data exfiltration from regional '
                'servers.',
 'impact': {'brand_reputation_impact': 'High (public disclosure of security '
                                       'failures, terminations, and misleading '
                                       'claims)',
            'data_compromised': 'Unknown (FEMA initially denied data loss, but '
                                'documents suggest exfiltration occurred)',
            'identity_theft_risk': 'Potential (if PII was exfiltrated)',
            'operational_impact': 'Major IT staff overhaul, including '
                                  'termination of CISO, CIO, and 22 others; '
                                  'new security measures implemented (password '
                                  'resets, MFA enforcement)',
            'systems_affected': ['Citrix System',
                                 'FEMA Region 6 Servers (Arkansas, Louisiana, '
                                 'New Mexico, Oklahoma, Texas)']},
 'initial_access_broker': {'entry_point': 'Citrix System (via stolen '
                                          'credentials)',
                           'high_value_targets': 'FEMA Region 6 servers'},
 'investigation_status': 'Ongoing (audit findings released, but full scope of '
                         'breach unclear)',
 'lessons_learned': 'Critical vulnerabilities (e.g., CitrixBleed) must be '
                    'patched promptly. Transparency in incident reporting is '
                    'essential to maintain trust. Security preparedness claims '
                    'must be audited rigorously to prevent misrepresentation.',
 'post_incident_analysis': {'corrective_actions': ['Termination of incompetent '
                                                   'staff (CISO, CIO, and 22 '
                                                   'others).',
                                                   'Hiring of new IT security '
                                                   'personnel.',
                                                   'Enforcement of MFA and '
                                                   'password resets.',
                                                   'Potential restructuring of '
                                                   "FEMA's cybersecurity "
                                                   'governance.'],
                            'root_causes': ['Failure to patch CitrixBleed '
                                            'vulnerability despite prior '
                                            'warnings.',
                                            'Misrepresentation of security '
                                            'preparedness by FEMA staff.',
                                            'Lack of centralized IT monitoring '
                                            'to detect the breach earlier.']},
 'recommendations': ['Immediate patching of known critical vulnerabilities '
                     '(e.g., CitrixBleed, PAN-OS).',
                     'Regular security audits to validate compliance and '
                     'preparedness.',
                     'Enforce MFA and password policies across all systems.',
                     'Implement centralized IT monitoring to detect anomalies.',
                     'Foster a culture of accountability and transparency in '
                     'cybersecurity practices.'],
 'references': [{'source': 'Nextgov'},
                {'source': 'US Department of Homeland Security (DHS) Statement '
                           'by Secretary Kristi Noem'},
                {'source': 'Cybersecurity and Infrastructure Security Agency '
                           '(CISA) Advisory on CitrixBleed'}],
 'response': {'communication_strategy': 'Public disclosure of terminations '
                                        '(but initially denied data loss)',
              'containment_measures': ['Password resets',
                                       'Multi-Factor Authentication (MFA) '
                                       'enforcement'],
              'incident_response_plan_activated': 'Yes (post-discovery)',
              'remediation_measures': ['IT staff overhaul',
                                       'New security personnel hired']},
 'title': 'FEMA Cybersecurity Breach and Staff Terminations Due to CitrixBleed '
          'Exploitation',
 'type': ['Data Breach',
          'Unauthorized Access',
          'Exploitation of Vulnerability'],
 'vulnerability_exploited': 'CitrixBleed (CVE-2023-4966) - CVSS 9.3 in '
                            'Netscaler ADC and Gateway (Session Token Theft, '
                            'MFA Bypass)'}
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