Excellent Home Care Reports Data Breach Affecting Sensitive Patient Information
Excellent Home Care, a healthcare provider, disclosed a data breach on December 18, 2025, after an unauthorized third party accessed an employee’s email account on November 25, 2025. The incident prompted an internal investigation, which confirmed that sensitive personal and health-related information may have been exposed.
The compromised data includes names, Social Security numbers, addresses, phone numbers, dates of birth, gender, Medicare/Medicaid numbers, and medical details such as diagnoses, medications, and care plans. The exact scope of affected individuals remains under review, with impacted parties being notified via mail starting December 17, 2025.
The breach highlights ongoing risks to healthcare data security, with potential implications for patient privacy and regulatory compliance. Further details are available in the company’s official press release.
Source: https://straussborrelli.com/2025/12/22/excellent-home-care-services-data-breach-investigation/
Excellent Home Care cybersecurity rating report: https://www.rankiteo.com/company/excellent-home-care
"id": "EXC1766441142",
"linkid": "excellent-home-care",
"type": "Breach",
"date": "11/2025",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'customers_affected': 'Impacted individuals (number '
'not specified)',
'industry': 'Healthcare',
'name': 'Excellent Home Care',
'type': 'Healthcare Provider'}],
'attack_vector': 'Compromised Email Account',
'customer_advisories': 'Data breach notification letters mailed to impacted '
'individuals',
'data_breach': {'personally_identifiable_information': 'Yes',
'sensitivity_of_data': 'High',
'type_of_data_compromised': ['Name',
'Social Security number',
'Address',
'Phone number',
'Date of birth',
'Gender',
'Medicare/Medicaid number',
'Medical information (diagnoses, '
'medications, plan of care '
'documentation)']},
'date_detected': '2025-11-25',
'date_publicly_disclosed': '2025-12-18',
'description': 'Excellent Home Care announced a data breach where sensitive '
'personal identifiable information and protected health '
'information may have been compromised. An unauthorized third '
'party accessed an employee’s email account, leading to '
'potential exposure of sensitive data.',
'impact': {'data_compromised': 'Sensitive personal identifiable information '
'and protected health information',
'identity_theft_risk': 'High',
'systems_affected': 'Employee email account'},
'initial_access_broker': {'entry_point': 'Employee email account'},
'investigation_status': 'Completed (initial investigation)',
'references': [{'source': 'Press Release'}],
'response': {'communication_strategy': 'Press release and mailed data breach '
'notification letters'},
'threat_actor': 'Unauthorized Third Party',
'title': 'Excellent Home Care Data Breach',
'type': 'Data Breach'}