Employees at Dish Network told The Verge that it's unclear what's going on inside the firm as a result of a significant outage that has affected the company's primary websites, applications, and customer care systems.
The business asserted that while their wireless networks were functioning correctly, their internal communications, customer support services, and Internet websites were all down.
Additionally, employees have been informed that connecting to their VPN won't be possible, preventing remote workers from signing in to work.
In an email to staff members, Dish states that while it is still unclear what caused the outage, its IT team will keep looking into the matter in order to restore the system's essential components and operations.
Source: https://www.theverge.com/2023/2/24/23613737/dish-outage-internal-system-issue-boost-mobile-genesis
TPRM report: https://scoringcyber.rankiteo.com/company/dish-network
"id": "dis4443723",
"linkid": "dish-network",
"type": "Cyber Attack",
"date": "02/2023",
"severity": "60",
"impact": "2",
"explanation": "Attack limited on finance or reputation"{'affected_entities': [{'industry': 'Telecommunications',
'name': 'Dish Network',
'type': 'Telecommunications'}],
'description': 'Employees at Dish Network reported a significant outage '
"affecting the company's primary websites, applications, and "
'customer care systems. Internal communications, customer '
'support services, and Internet websites were down. Employees '
"were informed that connecting to their VPN won't be possible, "
'preventing remote workers from signing in to work. The cause '
'of the outage is still unclear, and the IT team is '
"investigating the matter to restore the system's essential "
'components and operations.',
'impact': {'operational_impact': ['Internal communications',
'Customer support services',
'Remote work access'],
'systems_affected': ['Primary websites',
'Applications',
'Customer care systems',
'Internal communications',
'Customer support services',
'Internet websites',
'VPN']},
'investigation_status': 'Ongoing',
'references': [{'source': 'The Verge'}],
'response': {'communication_strategy': ['Email to staff members'],
'recovery_measures': ['IT team investigating to restore '
'essential components and operations']},
'title': 'Dish Network Major Outage',
'type': 'Outage'}