Discord

Discord

Discord experienced a significant data breach originating from a third-party vendor (initially suspected to be 5CA, though later disputed) used for age verification. The breach exposed approximately **70,000 users'** government-issued ID photos (driver’s licenses/passports), alongside personal data such as **names, usernames, emails, IP addresses, and partial credit card details (last four digits)**. Hackers claimed to have stolen **1.5TB of data (2.1M images)**, though Discord refuted the scale, calling it an **extortion attempt**. The vendor (5CA) denied involvement, suggesting **human error** as a possible cause. Discord terminated operations with the affected vendor, engaged law enforcement, and notified impacted users. The leaked data poses risks of **identity theft, phishing, and fraud**, though no ransomware was involved. The breach did not affect Discord’s core systems but stemmed from a compromised support infrastructure (Zendesk).

Source: https://knowtechie.com/discord-data-breach-exposed/

TPRM report: https://www.rankiteo.com/company/discord

"id": "dis4392643101625",
"linkid": "discord",
"type": "Breach",
"date": "10/2025",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"
{'affected_entities': [{'customers_affected': '~70,000 (claimed by Discord; '
                                              '2.18M images disputed)',
                        'industry': 'Communication/Social Platform',
                        'location': 'Global (HQ: San Francisco, USA)',
                        'name': 'Discord',
                        'type': 'Technology Company'},
                       {'industry': 'Outsourcing/Business Process',
                        'name': '5CA (disputed involvement)',
                        'type': 'Customer Support Vendor'}],
 'attack_vector': ['Third-Party Vendor Exploit (disputed)',
                   'Human Error (claimed by 5CA)'],
 'customer_advisories': ['Direct notifications to affected users'],
 'data_breach': {'data_exfiltration': True,
                 'file_types_exposed': ['Image files (JPEG/PNG, etc.)',
                                        'Potentially text logs (emails, IPs)'],
                 'number_of_records_exposed': '2,185,151 images (disputed); '
                                              '~70,000 users (Discord '
                                              'estimate)',
                 'personally_identifiable_information': True,
                 'sensitivity_of_data': 'High (government IDs, PII)',
                 'type_of_data_compromised': ['Government-issued ID photos',
                                              'PII (names, usernames, emails, '
                                              'IP addresses)',
                                              'Partial payment data (last four '
                                              'digits of credit cards)']},
 'date_publicly_disclosed': '2025-10-08',
 'description': 'A hacker collective (vx-underground) claimed to have stolen '
                '1.5TB of age verification photos (2.18 million images) from '
                "Discord's third-party customer service vendor (initially "
                'suspected to be Zendesk, later disputed by 5CA). The breach '
                'exposed government-issued ID photos (e.g., driver’s licenses, '
                'passports) of ~70,000 Discord users, along with personal data '
                'like names, usernames, emails, IP addresses, and partial '
                'credit card numbers. Discord denied a direct breach of its '
                'systems, while 5CA denied involvement, citing human error as '
                'a potential cause. The incident is under investigation, with '
                'Discord collaborating with law enforcement and cybersecurity '
                'experts.',
 'impact': {'brand_reputation_impact': ['Potential trust erosion due to '
                                        'exposure of sensitive ID photos'],
            'data_compromised': ['Government ID photos (driver’s licenses, '
                                 'passports)',
                                 'Names',
                                 'Usernames',
                                 'Email addresses',
                                 'IP addresses',
                                 'Last four digits of credit cards'],
            'identity_theft_risk': ['High (exposed government IDs)'],
            'operational_impact': ['Vendor relationship termination',
                                   'Forensic investigation',
                                   'User notifications'],
            'payment_information_risk': ['Partial (last four digits of credit '
                                         'cards)'],
            'systems_affected': ['Third-party customer service vendor '
                                 '(Zendesk/5CA, disputed)']},
 'initial_access_broker': {'high_value_targets': ['Age verification data '
                                                  '(government IDs)']},
 'investigation_status': 'Ongoing (forensic analysis by Discord, 5CA, and '
                         'cybersecurity experts)',
 'motivation': ['Extortion', 'Data Theft', 'Publicity'],
 'post_incident_analysis': {'root_causes': ['Third-party vendor compromise '
                                            '(disputed)',
                                            'Potential human error (claimed by '
                                            '5CA)']},
 'ransomware': {'data_exfiltration': True},
 'recommendations': ['Avoid sharing government IDs online unless absolutely '
                     'necessary',
                     'Strengthen third-party vendor security audits',
                     'Implement stricter data minimization practices for age '
                     'verification'],
 'references': [{'date_accessed': '2025-10-08', 'source': 'The Verge'},
                {'date_accessed': '2025-10-08',
                 'source': 'vx-underground (Twitter/X)'}],
 'response': {'communication_strategy': ['Public statements via The Verge',
                                         'Direct user notifications'],
              'containment_measures': ['Terminated operations with affected '
                                       'vendor'],
              'incident_response_plan_activated': True,
              'law_enforcement_notified': True,
              'remediation_measures': ['Forensic investigation',
                                       'User notifications'],
              'third_party_assistance': ['Cybersecurity experts',
                                         'Ethical hackers (claimed by 5CA)']},
 'stakeholder_advisories': ['Discord spokesperson Nu Wexler’s statements to '
                            'The Verge'],
 'threat_actor': 'vx-underground (hacker collective)',
 'title': 'Discord Third-Party Vendor Data Breach (2025)',
 'type': ['Data Breach', 'Extortion Attempt', 'Third-Party Vendor Compromise']}
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