Cyberattack on De Bijenkorf’s Logistics Partner Disrupts Orders and Raises Data Breach Concerns
A cyberattack targeting a logistics partner of Dutch luxury department store De Bijenkorf has caused significant disruptions to orders, returns, and refunds. The retailer confirmed the incident as a security breach, though an external investigation is still determining the full extent of the attack.
The hackers reportedly gained access to part of the logistics partner’s online systems, prompting immediate containment efforts. While De Bijenkorf’s physical stores, online shop, and app remain operational, customers are advised to expect delays in processing orders and returns. The company has not yet ruled out the possibility of a data breach, with investigations ongoing to assess whether customer personal data was compromised.
As a precaution, De Bijenkorf has notified customers and reported the incident to the Dutch Data Protection Authority (AP). The logistics partner has since blocked unauthorized access and reinforced security measures. An independent third party is leading the investigation into the attack’s cause, scope, and potential impact.
De Bijenkorf operates seven stores in the Netherlands and serves customers in the Netherlands and Belgium through its online platform, with logistics managed from its Tilburg distribution center. Further updates will be provided as the investigation progresses.
Source: https://www.retaildetail.eu/news/fashion/de-bijenkorf-logistics-partner-hit-by-a-cyberattack/
De Bijenkorf TPRM report: https://www.rankiteo.com/company/de-bijenkorf
"id": "de-1785933084",
"linkid": "de-bijenkorf",
"type": "Breach",
"date": "8/2026",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'industry': 'Luxury Department Store',
'location': 'Netherlands, Belgium',
'name': 'De Bijenkorf',
'type': 'Retailer'},
{'industry': 'Logistics',
'name': 'Logistics Partner (unnamed)',
'type': 'Logistics Provider'}],
'customer_advisories': 'Customers advised to expect delays in processing '
'orders and returns',
'data_breach': {'type_of_data_compromised': 'Potential customer personal '
'data'},
'description': 'A cyberattack targeting a logistics partner of Dutch luxury '
'department store De Bijenkorf has caused significant '
'disruptions to orders, returns, and refunds. The retailer '
'confirmed the incident as a security breach, though an '
'external investigation is still determining the full extent '
'of the attack. The hackers reportedly gained access to part '
'of the logistics partner’s online systems, prompting '
'immediate containment efforts. While De Bijenkorf’s physical '
'stores, online shop, and app remain operational, customers '
'are advised to expect delays in processing orders and '
'returns. The company has not yet ruled out the possibility of '
'a data breach, with investigations ongoing to assess whether '
'customer personal data was compromised.',
'impact': {'data_compromised': 'Potential customer personal data compromise',
'operational_impact': 'Delays in processing orders, returns, and '
'refunds',
'systems_affected': 'Logistics partner’s online systems'},
'investigation_status': 'Ongoing',
'references': [{'source': 'Incident Report'}],
'regulatory_compliance': {'regulatory_notifications': 'Reported to the Dutch '
'Data Protection '
'Authority (AP)'},
'response': {'communication_strategy': 'Notified customers, provided '
'advisories',
'containment_measures': 'Blocked unauthorized access, reinforced '
'security measures',
'third_party_assistance': 'Independent third party leading the '
'investigation'},
'title': 'Cyberattack on De Bijenkorf’s Logistics Partner Disrupts Orders and '
'Raises Data Breach Concerns',
'type': 'Cyberattack'}