Conduent Business Services LLC

Conduent Business Services LLC faced a **prolonged data breach** exposing **sensitive personal and health information** of individuals, leading to multiple **class-action lawsuits** in New Jersey federal court. The breach allegedly stemmed from **inadequate security measures**, allowing unauthorized access to confidential data over an extended period. The compromised information likely included **personally identifiable information (PII) and protected health information (PHI)**, heightening risks of identity theft, financial fraud, and reputational harm for affected individuals. The lawsuits accuse Conduent of **negligence in safeguarding data**, failing to detect or mitigate the breach promptly, and not providing timely notifications to victims. The incident underscores systemic vulnerabilities in the company’s cybersecurity framework, with potential long-term consequences for **customer trust, regulatory compliance, and financial stability**. The breach’s duration and the nature of the exposed data suggest a **high-severity impact**, particularly given the involvement of health records, which are highly regulated and sensitive.

Source: https://www.law360.com/healthcare-authority/policy-compliance/articles/2407881/conduent-pummeled-with-suits-over-monthslong-data-breach

Conduent cybersecurity rating report: https://www.rankiteo.com/company/conduent

"id": "con0962609110725",
"linkid": "conduent",
"type": "Breach",
"date": "11/2025",
"severity": "100",
"impact": "5",
"explanation": "Attack threatening the organization’s existence"

{'affected_entities': [{'industry': ['Business Process Services',
                                     'Healthcare Services'],
                        'location': 'United States (New Jersey Federal Court '
                                    'Jurisdiction)',
                        'name': 'Conduent Business Services LLC',
                        'type': 'Corporation'}],
 'data_breach': {'personally_identifiable_information': True,
                 'sensitivity_of_data': 'High',
                 'type_of_data_compromised': ['Personal Information',
                                              'Health Information']},
 'description': 'Conduent Business Services LLC has been hit with a barrage of '
                'class action lawsuits in New Jersey federal court alleging it '
                'failed to adequately protect sensitive personal and health '
                'information of individuals during a monthslong data breach.',
 'impact': {'brand_reputation_impact': 'Negative (Litigation and Public '
                                       'Scrutiny)',
            'customer_complaints': 'Multiple (Class Action Lawsuits Filed)',
            'data_compromised': ['Sensitive Personal Information',
                                 'Health Information'],
            'identity_theft_risk': 'High (Sensitive Personal Information '
                                   'Exposed)',
            'legal_liabilities': 'Class Action Lawsuits in New Jersey Federal '
                                 'Court'},
 'investigation_status': 'Ongoing (Litigation in Progress)',
 'post_incident_analysis': {'root_causes': 'Alleged Failure to Adequately '
                                           'Protect Sensitive Data'},
 'references': [{'source': 'Law360 (Partial Article by Carla Baranauckas)'}],
 'regulatory_compliance': {'legal_actions': 'Class Action Lawsuits'},
 'title': 'Conduent Monthslong Data Breach and Class Action Lawsuits',
 'type': ['Data Breach', 'Class Action Lawsuits']}