CMA CGM

CMA CGM

In late September 2020, the French shipping giant **CMA CGM** fell victim to a **Ragnar Locker ransomware attack** orchestrated by the **Ragnar Locker Gang**. The cybercriminals **exfiltrated personal data of clients** and encrypted critical systems, demanding a ransom in exchange for a decryption key. While the **marine and port operations remained functional**, the attack **disrupted online booking services, operational requests, and loading processes**, forcing customers to rely on local offices for assistance. The company **isolated its global network by cutting internet access** to contain the ransomware’s spread. The primary motive was **financial extortion**, though the exact ransom amount was not disclosed publicly. The incident caused **operational slowdowns, reputational damage, and potential long-term trust erosion** among clients, though no evidence suggested a complete halt in core shipping activities. The stolen **customer data** heightened concerns over **privacy breaches and regulatory compliance risks**.

Source: https://lloydslist.maritimeintelligence.informa.com/LL1134044/CMA-CGM-confirms-ransomware-attack

TPRM report: https://www.rankiteo.com/company/cma-cgm

"id": "cma642092025",
"linkid": "cma-cgm",
"type": "Ransomware",
"date": "9/2020",
"severity": "100",
"impact": "5",
"explanation": "Attack threatening the organization’s existence"
{'affected_entities': [{'industry': 'shipping/logistics',
                        'location': 'France (global operations)',
                        'name': 'CMA CGM',
                        'size': 'large',
                        'type': 'corporation'}],
 'customer_advisories': ['customers directed to local offices for bookings and '
                         'queries'],
 'data_breach': {'data_encryption': True,
                 'data_exfiltration': True,
                 'personally_identifiable_information': True,
                 'sensitivity_of_data': 'high (personal client data)',
                 'type_of_data_compromised': ['personal data']},
 'date_detected': '2020-09-25',
 'date_publicly_disclosed': '2020-09-27',
 'description': 'In September 2020, the French shipping company CMA CGM was '
                'targeted by the Ragnar Locker ransomware gang. The attackers '
                'stole personal client data and demanded a ransom for a '
                'decryption key. The company disabled its internet connection '
                'to contain the attack, disrupting online booking services '
                'while keeping marine and port operations functional. The '
                'attack aimed at financial gain, though the exact ransom '
                'amount was not disclosed.',
 'impact': {'data_compromised': ['personal data of clients'],
            'downtime': 'partial (online services suspended, local offices '
                        'used for bookings)',
            'identity_theft_risk': 'likely (personal data stolen)',
            'operational_impact': 'loading processes hampered, but marine and '
                                  'port activities remained operational',
            'systems_affected': ['online booking services',
                                 'operational request systems']},
 'motivation': 'financial gain',
 'ransomware': {'data_encryption': True,
                'data_exfiltration': True,
                'ransom_demanded': True,
                'ransomware_strain': 'Ragnar Locker'},
 'references': [{'date_accessed': '2021',
                 'source': 'Port Technology International Team'}],
 'response': {'containment_measures': ['disabled internet connection to '
                                       'prevent ransomware spread'],
              'incident_response_plan_activated': True,
              'recovery_measures': ['directed customers to local offices for '
                                    'bookings and queries']},
 'threat_actor': 'Ragnar Locker Gang',
 'title': 'Ransomware Attack on CMA CGM by Ragnar Locker Gang',
 'type': 'ransomware'}
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