On April 27, 2025, Consero Global Solutions suffered a data breach exposing sensitive personal information, specifically the **names and Social Security numbers** of individuals tied to its services. The unauthorized access led to potential risks of identity theft and financial fraud for affected parties. In response, the company offered **12 months of Single Bureau Credit Monitoring**, including real-time credit alerts, dark web monitoring, identity protection, and up to **$1,000,000 in identity theft insurance** via Cyberscout (a TransUnion subsidiary). Affected individuals were required to enroll within **90 days** of notification, with support available through a dedicated helpline. The breach underscored the critical need for vigilance, with recommendations for credit freezes, fraud alerts, and ongoing monitoring to mitigate risks of misuse of the exposed Social Security numbers.
Source: https://www.claimdepot.com/data-breach/consero-global-2025
BTQ Financial cybersecurity rating report: https://www.rankiteo.com/company/btq-financial
"id": "BTQ2992429111525",
"linkid": "btq-financial",
"type": "Breach",
"date": "4/2025",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'name': 'Consero Global Solutions', 'type': 'Company'}],
'customer_advisories': ['Enroll in support services within 90 days via online '
'portal',
'Helpline available at 1-833-519-0389 for 90 days',
'Guidance on fraud alerts, security freezes, and '
'credit monitoring'],
'data_breach': {'data_exfiltration': 'Likely (data exposed to unauthorized '
'access)',
'personally_identifiable_information': ['Names',
'Social Security '
'numbers'],
'sensitivity_of_data': 'High (includes Social Security '
'numbers)',
'type_of_data_compromised': ['Personally Identifiable '
'Information (PII)']},
'date_publicly_disclosed': '2025-04-27',
'description': 'On April 27, 2025, Consero Global Solutions experienced a '
'data breach resulting in the exposure of sensitive personal '
'information, including names and Social Security numbers of '
'individuals associated with the company’s services. The '
'company is offering affected individuals complimentary credit '
'monitoring, dark web monitoring, identity protection '
'services, and up to $1,000,000 in identity theft insurance '
'through Cyberscout (a TransUnion company).',
'impact': {'brand_reputation_impact': 'Potential reputational harm due to '
'exposure of sensitive personal data',
'data_compromised': ['Names', 'Social Security numbers'],
'identity_theft_risk': 'High (due to exposure of Social Security '
'numbers)'},
'recommendations': ['Monitor credit reports for suspicious activity',
'Place fraud alerts on credit files',
'Consider a security freeze on credit reports',
'Enroll in provided identity protection services'],
'references': [{'source': 'California Attorney General Disclosure'},
{'source': 'Consero Global Solutions Consumer Notice'}],
'regulatory_compliance': {'regulatory_notifications': ['California Attorney '
'General (disclosure '
'filed)']},
'response': {'communication_strategy': ['Notification letters to affected '
'individuals',
'Consumer notice with guidance on '
'credit monitoring and fraud '
'prevention',
'PDF notice available online'],
'incident_response_plan_activated': 'Yes (credit monitoring, '
'identity protection, and '
'support services offered)',
'recovery_measures': ['Enrollment in support services within 90 '
'days of notification',
'Dedicated helpline (1-833-519-0389) for '
'90 days'],
'remediation_measures': ['Complimentary Single Bureau Credit '
'Monitoring for 12 months',
'Dark web monitoring',
'Identity protection services',
'Identity resolution support',
'$1,000,000 in identity theft '
'insurance'],
'third_party_assistance': 'Cyberscout (TransUnion company) for '
'fraud assistance and remediation'},
'title': 'Consero Global Solutions Data Breach - April 2025',
'type': 'Data Breach'}