Bridgeway Benefit Technologies Discloses Data Breach Affecting Over 1,300 Individuals
Bridgeway Benefit Technologies LLC, a Baltimore-based software provider specializing in benefits administration for multiemployer health and retirement plans, recently reported a data breach involving unauthorized access to its systems. The incident, which was confined to Bridgeway’s internal networks and did not extend to the affected benefit plans’ systems, exposed sensitive personal information.
The breach impacted 1,326 Massachusetts residents and 15 Vermont residents, with affected individuals notified via mail on July 24, 2026. Compromised data included names and Social Security numbers, raising concerns over potential identity theft risks.
In response, Bridgeway is offering 24 months of free credit monitoring and identity protection through IDX, including a $1 million insurance reimbursement policy and fully managed identity recovery services. Affected individuals can enroll by visiting the IDX portal, scanning a QR code from their notification letter, or calling a dedicated support line before the October 24, 2026 deadline. Additional assistance is available via phone at 1-866-200-0989 (Monday–Friday, 9 a.m.–9 p.m. EST).
The breach underscores the ongoing vulnerabilities in third-party benefit administration systems, particularly for union-affiliated health and retirement plans. Further details on the incident’s scope or the attacker’s methods have not been disclosed.
Source: https://www.claimdepot.com/data-breach/bridgeway-benefit-technologies-2026
Bridgeway Benefit Technologies cybersecurity rating report: https://www.rankiteo.com/company/bridgewaybentech
"id": "BRI1785176831",
"linkid": "bridgewaybentech",
"type": "Breach",
"date": "7/2026",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'customers_affected': '1,341 (1,326 Massachusetts '
'residents, 15 Vermont '
'residents)',
'industry': 'Benefits Administration',
'location': 'Baltimore, USA',
'name': 'Bridgeway Benefit Technologies LLC',
'type': 'Software Provider'}],
'customer_advisories': 'Affected individuals notified via mail on July 24, '
'2026, with instructions to enroll in IDX services by '
'October 24, 2026. Support line: 1-866-200-0989 '
'(Monday–Friday, 9 a.m.–9 p.m. EST).',
'data_breach': {'number_of_records_exposed': '1,341',
'personally_identifiable_information': 'Names, Social '
'Security numbers',
'sensitivity_of_data': 'High (Social Security numbers)',
'type_of_data_compromised': 'Personal Identifiable '
'Information (PII)'},
'description': 'Bridgeway Benefit Technologies LLC, a Baltimore-based '
'software provider specializing in benefits administration for '
'multiemployer health and retirement plans, reported a data '
'breach involving unauthorized access to its systems. The '
'incident exposed sensitive personal information, including '
'names and Social Security numbers, affecting over 1,300 '
'individuals.',
'impact': {'data_compromised': 'Names, Social Security numbers',
'identity_theft_risk': 'High',
'systems_affected': 'Bridgeway’s internal networks'},
'lessons_learned': 'Ongoing vulnerabilities in third-party benefit '
'administration systems, particularly for union-affiliated '
'health and retirement plans.',
'recommendations': 'Enroll in free credit monitoring and identity protection '
'services offered by Bridgeway.',
'references': [{'source': 'Bridgeway Benefit Technologies Data Breach '
'Notification'}],
'response': {'communication_strategy': 'Notification letters mailed to '
'affected individuals on July 24, 2026',
'third_party_assistance': 'IDX (credit monitoring and identity '
'protection services)'},
'title': 'Bridgeway Benefit Technologies Data Breach',
'type': 'Data Breach'}