The computer systems of Bell Canada subsidiary Bell Technical Solutions were targeted by the Hive ransomware gang.
BTS' website bellsolutionstech.ca also got inaccessible because of the attack and those who had booked a technician visit were affected.
The attack also exposed the information including names, addresses and phone numbers of residential and small business customers in Ontario and Québec who booked a technician visit, however, no database containing customer information such as credit and debit card numbers was accessed in the incident.
BTS investigated the incident and also informed the affected individuals.
TPRM report: https://scoringcyber.rankiteo.com/company/bell-technical-solutions
"id": "bel2136291022",
"linkid": "bell-technical-solutions",
"type": "Ransomware",
"date": "09/2022",
"severity": "80",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"
{'affected_entities': [{'customers_affected': ['residential',
'small business customers'],
'industry': 'Telecommunications',
'location': ['Ontario', 'Québec'],
'name': 'Bell Technical Solutions',
'type': 'Subsidiary'}],
'customer_advisories': 'Informed affected individuals',
'data_breach': {'personally_identifiable_information': ['names',
'addresses',
'phone numbers'],
'type_of_data_compromised': ['names',
'addresses',
'phone numbers']},
'description': 'The computer systems of Bell Canada subsidiary Bell Technical '
'Solutions were targeted by the Hive ransomware gang. The '
"attack made BTS' website bellsolutionstech.ca inaccessible "
'and affected those who had booked a technician visit. The '
'attack exposed information including names, addresses, and '
'phone numbers of residential and small business customers in '
'Ontario and Québec who booked a technician visit. No database '
'containing customer information such as credit and debit card '
'numbers was accessed in the incident. BTS investigated the '
'incident and informed the affected individuals.',
'impact': {'data_compromised': ['names', 'addresses', 'phone numbers'],
'systems_affected': ['website bellsolutionstech.ca']},
'investigation_status': 'Investigated',
'motivation': 'Financial',
'ransomware': {'ransomware_strain': 'Hive'},
'threat_actor': 'Hive ransomware gang',
'title': 'Bell Technical Solutions Ransomware Attack',
'type': 'Ransomware'}