Atlantic Coast Life Insurance Company Suffers Data Breach, Exposing Sensitive Customer Information
Atlantic Coast Life Insurance Company, a Charleston, South Carolina-based provider of annuities and life insurance since 1925, is under investigation following a data breach that exposed sensitive customer information. The incident was discovered on April 15, 2025, after suspicious activity was detected on the company’s systems. An unauthorized actor accessed files containing personally identifiable information (PII) between April 7 and April 15, 2025.
The exposed data includes:
- Names
- Social Security numbers
- Individual taxpayer identification numbers
- Financial account details
- Dates of birth
- Medical or health insurance information
The company completed its review of affected files by December 17, 2025, and began notifying impacted individuals. Those whose data was compromised are being offered one year of free credit monitoring and identity restoration services through IDX. Affected customers can also take steps such as reviewing financial accounts, placing fraud alerts or credit freezes, and reporting suspected identity theft to authorities.
Law firm Shamis & Gentile P.A. is investigating potential legal claims on behalf of affected individuals, who may be eligible for compensation. Customers who did not receive a notification but believe their data was exposed can contact the assistance line at 844-419-5502 for support. Atlantic Coast Life Insurance is part of the A-CAP family of companies, which includes Sentinel Security Life and is owned by Advantage Capital Partners LLC.
Source: https://www.claimdepot.com/investigations/atlantic-coast-life-insurance-company-data-breach-2025
Atlantic Coast Life Insurance Company cybersecurity rating report: https://www.rankiteo.com/company/atlantic-coast-life-insurance-company
"id": "ATL1767166701",
"linkid": "atlantic-coast-life-insurance-company",
"type": "Breach",
"date": "4/2025",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'industry': 'Insurance',
'location': 'Charleston, South Carolina, USA',
'name': 'Atlantic Coast Life Insurance Company',
'type': 'Insurance Provider'}],
'customer_advisories': 'Mailed notices to affected individuals; assistance '
'line at 844-419-5502 for support and enrollment in '
'protection services',
'data_breach': {'data_exfiltration': 'Potentially acquired',
'personally_identifiable_information': 'Yes',
'sensitivity_of_data': 'High',
'type_of_data_compromised': ['Name',
'Social Security number',
'Individual taxpayer '
'identification number',
'Financial account information',
'Date of birth',
'Medical or health insurance '
'information']},
'date_detected': '2025-04-15',
'date_resolved': '2025-12-17',
'description': 'Atlantic Coast Life Insurance Company discovered suspicious '
'activity on its computer systems. An investigation revealed '
'that an unauthorized actor accessed certain company systems '
'between April 7, 2025, and April 15, 2025, potentially '
'accessing and/or acquiring files containing sensitive '
'information.',
'impact': {'data_compromised': 'Sensitive personally identifiable information',
'identity_theft_risk': 'High',
'payment_information_risk': 'High',
'systems_affected': 'Company computer systems'},
'investigation_status': 'Completed',
'recommendations': ['Review financial and medical accounts for suspicious '
'activity',
'Obtain free credit reports from Equifax, Experian, and '
'TransUnion',
'Place a fraud alert or credit freeze on your credit file',
'File a police report and report to the state Attorney '
'General and FTC if identity theft is suspected',
'Enroll in free credit monitoring and identity '
'restoration services through IDX'],
'references': [{'source': 'Shamis & Gentile P.A.'}],
'response': {'communication_strategy': 'Mailed notices to affected '
'individuals',
'third_party_assistance': 'IDX (credit monitoring and identity '
'restoration services)'},
'threat_actor': 'Unauthorized actor',
'title': 'Atlantic Coast Life Insurance Company Data Breach',
'type': 'Data Breach'}