Arden Claims Service LLC suffered an external system breach (hacking) between October 5, 2023, and October 17, 2023, which was discovered later on December 19, 2023. The incident compromised the Social Security numbers (SSNs) of 50,032 individuals, exposing them to potential identity theft and fraud. While the exact method of the breach was not detailed, the exposure of SSNs highly sensitive personal identifiers poses severe long-term risks, including financial fraud, unauthorized credit applications, and other malicious activities exploiting stolen identities. In response, the company offered 12 months of identity theft protection services through CyberScout to affected individuals, aiming to mitigate risks. However, the breach’s scale and the nature of the exposed data (SSNs) suggest significant reputational damage for Arden Claims Service, along with potential legal and regulatory repercussions under data protection laws. The delay in detection (over two months) further exacerbates concerns about the company’s cybersecurity posture and incident response capabilities.
TPRM report: https://www.rankiteo.com/company/arden-insurance
"id": "ard410082125",
"linkid": "arden-insurance",
"type": "Breach",
"date": "10/2023",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'customers_affected': 50032,
'name': 'Arden Claims Service LLC',
'type': 'Organization'}],
'customer_advisories': ['Identity theft protection services offered for 12 '
'months through CyberScout'],
'data_breach': {'number_of_records_exposed': 50032,
'personally_identifiable_information': True,
'sensitivity_of_data': 'High',
'type_of_data_compromised': ['Social Security Numbers']},
'date_detected': '2023-12-19',
'description': 'The Maine Office of the Attorney General reported that Arden '
'Claims Service LLC experienced an external system breach '
'(hacking) between October 5, 2023, and October 17, 2023. The '
'breach, discovered on December 19, 2023, affected 50,032 '
'individuals, with social security numbers being the type of '
'information compromised. Identity theft protection services '
'were offered for 12 months through CyberScout.',
'impact': {'data_compromised': ['Social Security Numbers'],
'identity_theft_risk': 'High (Social Security Numbers '
'compromised)'},
'references': [{'source': 'Maine Office of the Attorney General'}],
'regulatory_compliance': {'regulatory_notifications': ['Maine Office of the '
'Attorney General']},
'response': {'third_party_assistance': ['CyberScout (Identity Theft '
'Protection Services)']},
'title': 'Arden Claims Service LLC External System Breach',
'type': 'External System Breach (Hacking)'}