ApolloMD Business Services

ApolloMD Business Services

ApolloMD Business Services, a provider of administrative and IT services to physician practices, suffered a cybersecurity breach between **May 22–23, 2025**, when an unauthorized cybercriminal accessed its IT environment. The incident exposed **personally identifiable information (PII) and protected health information (PHI)** of patients, including **names, dates of birth, Social Security numbers, addresses, medical diagnoses, treatment details, provider names, service dates, and health insurance data**. The breach had a **broad impact**, affecting multiple affiliated physician groups, including **Olive Branch Emergency Physicians LLC**. Detection occurred on **May 22, 2025**, but notifications to impacted parties were delayed, with physician practices informed between **July 21 and September 11, 2025**, and patients notified via mail on **September 17, 2025**. ApolloMD responded by engaging law enforcement, enhancing security measures, and offering **free credit monitoring** to victims whose SSNs were compromised. The incident posed significant risks of **identity theft, financial fraud, and phishing attacks** leveraging the exposed data.

Source: https://www.claimdepot.com/data-breach/olive-branch-emergency-physicians-2025

TPRM report: https://www.rankiteo.com/company/apollomd

"id": "apo5862258092725",
"linkid": "apollomd",
"type": "Cyber Attack",
"date": "5/2025",
"severity": "100",
"impact": "5",
"explanation": "Attack threatening the organization’s existence"
{'affected_entities': [{'industry': 'Healthcare',
                        'location': 'Olive Branch, Mississippi, USA',
                        'name': 'Olive Branch Emergency Physicians LLC',
                        'type': 'Emergency Medicine Group'},
                       {'industry': 'Healthcare',
                        'name': 'ApolloMD Business Services',
                        'type': 'Administrative and IT Services Provider'},
                       {'industry': 'Healthcare',
                        'name': 'Multiple affiliated physician practices '
                                '(unspecified)',
                        'type': 'Healthcare Providers'}],
 'customer_advisories': ['Patients advised to enroll in credit monitoring',
                         'Patients advised to monitor financial accounts and '
                         'credit reports',
                         'Patients warned about potential phishing attempts'],
 'data_breach': {'data_exfiltration': True,
                 'personally_identifiable_information': True,
                 'sensitivity_of_data': 'High (includes PII and PHI)',
                 'type_of_data_compromised': ['Names',
                                              'Dates of birth',
                                              'Social Security numbers',
                                              'Addresses',
                                              'Diagnoses information',
                                              'Provider names',
                                              'Dates of service',
                                              'Treatment information',
                                              'Health insurance information']},
 'date_detected': '2025-05-22',
 'date_publicly_disclosed': '2025-09-17',
 'description': 'Olive Branch Emergency Physicians LLC, an emergency medicine '
                'group based in Olive Branch, Mississippi, experienced a '
                'cybersecurity incident originating from ApolloMD Business '
                'Services, a provider of administrative and IT services to '
                'affiliated physician practices. Between May 22 and May 23, '
                '2025, a cybercriminal gained unauthorized access to '
                'ApolloMD’s IT environment, exposing personally identifiable '
                'information (PII) and protected health information (PHI) of '
                'patients. The breach impacted multiple affiliated physician '
                'groups, including Olive Branch Emergency Physicians. ApolloMD '
                'detected the breach on May 22, 2025, and notified affected '
                'parties between July 21, 2025, and September 17, 2025. The '
                'company implemented enhanced security measures and offered '
                'free credit monitoring to impacted individuals.',
 'impact': {'brand_reputation_impact': 'Potential reputational damage due to '
                                       'exposure of sensitive patient data',
            'data_compromised': ['Personally Identifiable Information (PII)',
                                 'Protected Health Information (PHI)'],
            'identity_theft_risk': 'High (due to exposure of SSNs and other '
                                   'sensitive data)',
            'systems_affected': ['ApolloMD IT environment']},
 'initial_access_broker': {'high_value_targets': ['Patient PII and PHI']},
 'investigation_status': 'Ongoing (as of description date)',
 'post_incident_analysis': {'corrective_actions': ['Enhanced security '
                                                   'protocols']},
 'ransomware': {'data_exfiltration': True},
 'recommendations': ['Sign up for free credit monitoring services if offered',
                     'Monitor credit reports and financial accounts for '
                     'unusual activity',
                     'Be alert for phishing emails or calls using exposed '
                     'information',
                     'Consider placing a fraud alert or credit freeze with '
                     'major credit bureaus'],
 'references': [{'source': 'ApolloMD Notice of Data Security Incident'}],
 'response': {'communication_strategy': ['Notice of Data Security Incident '
                                         'published on ApolloMD’s website',
                                         'Notifications sent to affiliated '
                                         'physician practices (July 21, 2025 – '
                                         'Sept. 11, 2025)',
                                         'Patient notifications via mail '
                                         '(Sept. 17, 2025)',
                                         'Established incident response line '
                                         '(833-397-6797)'],
              'enhanced_monitoring': True,
              'incident_response_plan_activated': True,
              'law_enforcement_notified': True,
              'remediation_measures': ['Enhanced security protocols']},
 'stakeholder_advisories': ['ApolloMD incident response line: 833-397-6797 '
                            '(Mon–Fri, 8 a.m.–8 p.m. ET)'],
 'threat_actor': 'Cybercriminal (unknown specific group)',
 'title': 'Data Breach at ApolloMD Affecting Olive Branch Emergency Physicians '
          'LLC and Other Affiliated Practices',
 'type': ['Data Breach', 'Unauthorized Access']}
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