In this incident, a legitimate user attempted to access the corporate web portal and was unexpectedly blocked by the website's security service, which flagged the request as potentially malicious. As a result, the user lost the ability to reach key resources, such as dashboards, support documentation, and collaboration tools. The block lasted for several minutes, during which time the user was unable to complete time-sensitive tasks, including submitting a project update and retrieving important reference materials. Although no data breach or unauthorized extraction of information occurred, the interruption led to workflow delays and reduced productivity. The temporary outage also generated confusion among team members who attempted to assist but could not determine the root cause without administrative access to security logs. Efforts to resolve the issue required contacting the system administrator, filing incident reports, and waiting for security staff to whitelist the user’s IP address. While the overall financial impact was minimal, the event underscored the risk of overzealous automated defenses inadvertently hindering legitimate operations. It also highlighted the importance of fine-tuning security rules to balance protection against false positives and ensuring timely access for authorized users, thereby maintaining operational continuity without compromising the integrity of the security perimeter.
Source: https://cybernews.com/news/delta-will-face-passanger-class-action-lawsuit-crowdstrike-outage/
"id": "all547050725",
"linkid": "alleviation-enterprise-llc",
"type": "Cyber Attack",
"date": "5/2025",
"severity": "25",
"impact": "1",
"explanation": "Attack without any consequences"