Air France

Air France

Unidentified hackers accessed Air France through a third-party service provider, stealing sensitive customer data. The compromised information includes full names, contact details, Flying Blue numbers, tier levels, and subject lines of service request emails. However, passport numbers, payment card details, passwords, and Flying Blue Miles balances were not affected. The attack was detected and mitigated by the IT security team, but the exact number of affected individuals remains unknown. No group has claimed responsibility, though the FBI has warned about increased targeting of airlines by the Scattered Spider hacking group.

Source: https://www.techradar.com/pro/security/air-france-and-klm-customers-may-have-had-personal-details-exposed-following-data-breach

TPRM report: https://www.rankiteo.com/company/air-france

"id": "air414080825",
"linkid": "air-france",
"type": "Breach",
"date": "8/2025",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"
{'affected_entities': [{'industry': 'Aviation',
                        'name': 'Air France',
                        'type': 'Airline'},
                       {'industry': 'Aviation',
                        'name': 'KLM Royal Dutch Airlines',
                        'type': 'Airline'}],
 'attack_vector': 'Third-party service provider compromise',
 'customer_advisories': 'Data breach notification letters sent',
 'data_breach': {'data_exfiltration': True,
                 'personally_identifiable_information': 'Full names, contact '
                                                        'details',
                 'sensitivity_of_data': 'Moderate',
                 'type_of_data_compromised': 'Personal data'},
 'description': 'Unidentified hackers accessed Air France and KLM through a '
                'third-party service provider, stealing customer data '
                'including names, contact details, and more. Passport data was '
                'not compromised.',
 'impact': {'data_compromised': 'Full names, contact details, Flying Blue '
                                'numbers and tier levels, subject lines of '
                                'service request emails',
            'identity_theft_risk': 'Possible',
            'payment_information_risk': 'None'},
 'initial_access_broker': {'entry_point': 'Third-party service provider'},
 'ransomware': {'data_exfiltration': True},
 'references': [{'source': 'Tweakers'}, {'source': 'Cybernews'}],
 'response': {'communication_strategy': 'Data breach notification letters sent '
                                        'to affected customers',
              'containment_measures': 'Corrective measures implemented',
              'incident_response_plan_activated': True,
              'third_party_assistance': True},
 'threat_actor': 'Unidentified (possibly Scattered Spider)',
 'title': 'Cyberattack on Air France and KLM through a third-party service '
          'provider',
 'type': 'Data Breach'}
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